Name of Complainant	Vishal Pandey
Date of Complaint	May 21, 2020
Name(s) of companies complained against	Vodafone
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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I received a call from vodafone sales person to get the my alternate nos ported post so that a family plan is created. They told me that I can add 3 to 5 mobile to my primary mobile no i.e. 9999086087. I asked them to add 3 mobile nos for which they said that the family plan will be of Rs. 899 (i.e. 4 connections 1 primary and 3 other nos)

Mobile nos which I got included in family plan are below:

1. 9582786087 – (Ported from Airtel)
2. 7777086087 – (Ported from Idea)
3. 8586975186 – From Vodafone Prepaid to Postpaid)

Now I have received individual separate bills for my mobile 9582786087 and 7777086087 generated. I called the customer care many times, raised complain on email and also on customer care but no solution given. I had raised complaint on twitter also but no resolution. Outgoing and incoming calls for my mobile no 9582786087 and 7777086087 are barred. I was informed that the problem will be resolved in 24 hours many times, but till date no resolution. I raised first complaint on 28 April and its been more than 20 days there is no resolution. I had paid Rs. 400 for getting the mobile nos ported which I was told that the same will be adjusted to my family plan bill.

I want to port all my nos to Airtel.

Thanks and Regards,

Vishal Pandey

9999086087

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