No refund or adjustment of 948 Rs.

Name of Complainant Prateek
Date of ComplaintJuly 15, 2020
Name(s) of companies complained against
Category of complaint Electricity
Permanent link of complaint Right click to copy link
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Text of Complaint by Prateek:

Dear Concern,

Please note We are living in rented home in Noida, Snehkunj Apartment, A-603. As per time limit we have paid electric bill of 948Rs./- on 13th March 2020 via Paytm with brother’s account. It transact successfully. But after a month we again check and found 948/- pending. We thought it new bill and paid this time by me. But later realized it was already paid and raised  complaint of previous deducted amount in Paytm care. But even after two months no refund was given nor adjusted in next two bill cycle. I am attaching both receipt. Now Paytm care saying 1st transaction was denied but we checked bank account. Amount deducted but not refunded. Kindly look into this matter.

Electric Account No. – 3564362000

13 March – Order No. 10537717405

12 April – Order No. 10733608671

Thanks & Regards

Prateek

Mob – 7696864680

Image Uploaded by Prateek:

No refund or adjustment of 948 Rs.

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