No refund even if I cancelled within 15 mins

Name of Complainant Krishna Yaparthi
Date of ComplaintNovember 30, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Krishna Yaparthi:

1. Accidentally booked 3:30 cab but it is actually in a 24 hr format.
Within 15 mins I asked them to refund but they are giving 0 refund as it is after 9 pm but I booked itself at 9:15 and called at 9:30 promptly.
2. It is mentioned that is is a cab service but it is actually a bus. “Balaji Cabs” but it is actually a bus
They are not even giving a partial refund or a voucher

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