No compensation paid for over spicy food

Name of Complainant LATA GOYAL
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by LATA GOYAL:

Dear Sir ,

Order No. #108998222934

dated 10 July 2021

I ordered two cooked vegitable  with special instruction that very less spicy and very less chilly. The ordered food delivered on time with same items as per ordred but one item was found very spicy and  contain high quantity of  chilly , in result , we couldnot consume it.

As per instruction ,I raised my complaint on Swiggy Helpline about 10 times . After 3-4 days , Custumer care replied that they have issued a discount coupen code of Rs. 131.

I again raised the complaint to refund full amount paid by me on account of one item but they refused it.

Image Uploaded by LATA GOYAL:

Leave a Reply

Your email address will not be published. Required fields are marked *