No action for cancellation request nd Delivery of Different product

Name of Complainant Vaibhav Dixit
Date of ComplaintOctober 17, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Vaibhav Dixit:

I have ordered a washing, but the washing machine which was delivered was different. Since i ordered it for one of my relative, i only enquired for proper functioning of machine and didn’t bother to ask about the colour. On 12th October I got to know about this negligence and immediately raised with flipkart. However, citing their policies, they refused to take any corrective action.
It is worthwhile to note that, I have attempted to cancel the order immediately after placing it , due to drop in rates of washing machine , but it was not cancelled and no call were received from the flipkart executive

Image Uploaded by Vaibhav Dixit:

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