| Name of Complainant | |
| Date of Complaint | December 19, 2018 |
| Name(s) of companies complained against | Airtel, Idea, Vodafone |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi, This is Namrata, I am having a Airtel prepaid number 8448034833 Delhi NCR Circle today (19 December 2018) I got a message from Airtel that my outgoing services will be get stopped from 20 December 2018 means tomorrow. I didn’t receive any message in form of alert for this new validity rule before today, what kind of unprofessional behavior is this. even I am having proper balance when I talked with Airtel customer support they are telling to recharge with some new unlimited packs to increase the validity for a month only this is not acceptable as i took Airtel subscription before an year and all of a sudden my validity expired within an year. I am highly disappointed with these telecom companies(Idea, Airtel and Vodafone) as me and my family members are using their services. Being a woman i am feeling very insecure what if i forgot to recharge and fall into a very bad situation. This is a violation of basic rule of connectivity and consumer right as at the time of subscription they promised a lifetime validity. I am having a main balance that I can’t use without validity recharge what kind of new intervention they are doing so kindly I need your help to get resolved. Thank You.
Namrata
8851764089
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