Neither Return accepted nor TV installation completed-poor service from Micromax aswell as Paytm

Name of Complainant Praveen Karabuja
Date of ComplaintMay 22, 2018
Name(s) of companies complained against ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Praveen Karabuja:

Dear Sir,

Regret to inform you,the first time i am coming to this level of escalation after being satisfied customer for 6-7 years of Paytm.

Please refer my complaints against this issue with Paytm.

(Reference Nos.: 66665984,66664141,66662307)

I had ordered micromax LED TV 43 inches  through Paytm order No.5078466775.

which was promised to deliver by 7th May and reached me on 14th May.

which indeed was 1 week delay. for 1 week i had made several calls to Paytm aswell as well as DELHIVERY for delivery.

after so much waiting in customer care que to get support from paytm care executive..

since 14thg may ,no one from micromax visited home.

what i have to do with dummy TV which i am unable to use..

now i dont have confidence in either in Micromax services or with paytm.

i want to return without any option and will buy new TV from other brand through Paytm only.

will be available on 8879449571 to discuss and expalin further

Image Uploaded by Praveen Karabuja:

Neither Return accepted nor TV installation completed-poor service from Micromax aswell as Paytm

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