| Name of Complainant | |
| Date of Complaint | August 24, 2023 |
| Name(s) of companies complained against | Firebolt |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I am extremely disappointed with the lack of response from Firebo regarding my returned watch. It has been 5 months since I returned the watch, and I have sent 35 emails seeking a refund or a replacement, but I have received no communication or resolution. This level of customer service is unacceptable, and I feel ignored and frustrated.
I’ll never advice anyone to purchase any product from that brand.
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