Need the invoice copy of my last transaction made to my prepaid mobile Number

Name of Complainant Nithish M
Date of ComplaintMay 16, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Nithish M:

Hi,

Till last 3 months before i was able to download an invoice copy for recharging my prepaid number. But recently i’m not able to do the same. When i contacted your customer care executive via 121 chargeable helpline number, they didn’t respond to me properly nor they resolved the issue. When other telecom companies are able to provide Invoice copy for the prepaid recharge made, why can’t Airtel do the same.

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Need the invoice copy of my last transaction made to my prepaid mobile Number

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