| Name of Complainant | |
| Date of Complaint | January 23, 2021 |
| Name(s) of companies complained against | myntra |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi,
I am in need of some genuine help in dealing with Myntra. I am so tired and fed up of them. I have my account registered with email id “bi***.suc**ta@gmail.com“.
My refund has been kept on hold, saying quality check not passed. I am extremely amazed and disappointed to see this tactic from them. All products had the original packaging and price tags intact, yet they have given a very fake reason and blocked my refund.
MY QUESTION TO MYNTRA IS” WHEN YOUR EXECUTIVE OPENED EACH PRODUCT, VALIDATED THE PRICE TAG, AND QUALITY AT THE TIME OF PICK UP AND SAID EVERYTHING WAS FINE THEN WHAT MADE YOU BLOCK MY HARD EARNED MONEY UNETHICALLY???”
I work on very busy work schedule and also having to manage following up with them umpteen number of times. I request a speedy resolution and that my entire money be refunded. I am really frustrated that a national level company resorts to such fraudulent measures.The products are 2 red Athena coats (Order ID # 1161375 41831371334901). (image attached).
Since 2 weeks have assured resolution and now they say ONLY 1 CAN BE REFUNDED, BUT OTHER COAT WILL BE RESHIPPED TO ME AS IT FAILED QAULITY CHECK. THIS IS SUCH A MONOPOLY. ANY DAMAGE, IF TRUE, POST PICK IS NOT MY LIABILITY. JUST BECAUSE THEY HAVE MY MONEY NOW, THEY ARE CREATING TROUBLES FOR ME AND PRESSURIZIG ME TO JUST KEEP THE PRODUCT AND FORGET THE REFUND.
MYNTRA HAS THE WORST CUSTOMER EXPERICE EVER.
Thank you
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