My refund is not added in my paytm account.

Name of Complainant Amandeep kumar
Date of ComplaintMarch 20, 2019
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Amandeep kumar:

I got refund from Amazon Rs. 360+399=759. i provided my Paytm saving account number to Amazon and they have transfered my refund in my paytm account no. 9041438261 and provided me reference no. which is HSBCN19067812643  Rs. 360  4 March 2019

HSBCN19067751067  Rs. 399  2 March 2019.

But i have not received any money in my paytm saving account, when i contacted Amazon, they are saying that i should contact Paytm payment bank customer care department and request them to file charge dispute.

But Paytm payment bank saying that they have no information regarding these reference no. which amazon provided HSBCN19067812643 and HSBCN19067751067.

i am also sharing refference number.

Paytm Payment bank is not helping me at all and i am in big trouble, Amazon is saying they can’t do anything without charge dispute refference number.

Image Uploaded by Amandeep kumar:

My refund is not added in my paytm account.

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