My order not delivered my payment hold company side

Name of Complainant Vinod kumar Prajapati
Date of ComplaintJuly 28, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Vinod kumar Prajapati:

I ordered a cake to someone, I entered the address of Mumbai, then I made the payment, and the company received the payment, but did not deliver my order, Now after saying a lot, the company gave me a promo code of Rs.764, I didn’t even know and he got that code in one of my orders,

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