My friend has ordered food of 2 items in swiggy. We received only 1 item but swiggy didn’t gave us refund when contacted through help

Name of Complainant Tanuj
Date of ComplaintJune 15, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Tanuj:

My friend has ordered 2 food items from swiggy. We got the delivery. After reaching the room I have checked and realised that I got only 1 item received. I have contacted swiggy help in their app. They asked a photo and then after some time we got a mail like we are unable to process your complaint. I didn’t got the delivery

Image Uploaded by Tanuj:

My friend has ordered food of 2 items in swiggy. We received only 1 item but swiggy didn’t gave us refund when contacted through help

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