| Name of Complainant | |
| Date of Complaint | April 16, 2025 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I have deposited the amount of rs 5000 at april 10 2025, but same was not credited in my 1x bet Wallet, if I ask customer service they will telling payment working same dialogue only telling, now a days 1x bet more fraudulent and they are thinking indian people are foolish like that. Need to take cyber crime action against 1xbet
Image Uploaded by Suresh:
Good day!
We understand your concern. Unfortunately, due to technical issues caused by high system traffic during the Indian Premier League, the payment processing time has been extended. All requests are now being handled in the order they were received, which may take a bit longer. In some cases, this could take up to 14 banking days.
We sincerely apologize for any inconvenience and kindly ask that you email us at info-ind@1xbet-team.com with all the relevant transfer details. We appreciate your patience as we work to resolve your issue in the queue. Our payment department is already addressing your requests.
Best regards,
The 1xbet Team