| Name of Complainant | |
| Date of Complaint | April 16, 2025 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi I have deposited the amount of rs 5000 at april 10th and same was not credited,but 1xbet is not giving proper response and now a days they are doing more fraudulent in india and many people’s are suffering on that
Image Uploaded by Suresh:
Good day!
We understand your concern. Unfortunately, at the moment there are technical difficulties with the payment system due to heavy system congestion during the Indian Premier League, so the payment processing time has now been increased and all requests are processed in the order of the queue a little longer. In some cases, this time may increase to 14 banking days.
We apologize for the inconvenience and would be very grateful if you contact us by email info-ind@1xbet-team.com with all the details of the transfer and wait a little longer for the issue to be resolved in the order of the queue. Our payment department specialists are already working on your requests.
Best regards,
1xbet Team