Name of Complainant	Pintoo Kumar Rajbhar
Date of Complaint	October 17, 2020
Name(s) of companies complained against	PayTM
Category of complaint	Banking
Permanent link of complaint	Right click to copy link
Share your complaint on social media for wider reach

I had done a adhar based kyc for one year, My kyc expired in a year and there was some money in my wallet. Now I can neither use this money for any bill payment nor transfer into my account. Afer some time I got video kyc option in paytm and I provided my pan details for full kyc. But it is still not upgraded. And always shows that My kyc is under process and it may take 2-3 days. Today I went to my near by kyc point but it was also saying your video kyc is under process…

I want to cancel my video kyc permanently

I want my money from paytm wallet anyhow.

I called paytm customer customer care they have registered a compaint but there is no response yet.

173673862 Token for the registered Complaint by paytm executive.

Image Uploaded by Pintoo Kumar Rajbhar: