Money not refunded by Paytm after transaction failed and successfully transacted by ICICI bank.

Name of Complainant Rajnikant Ojha
Date of ComplaintMarch 1, 2018
Name(s) of companies complained against ,
Category of complaint Utilities
Permanent link of complaint Right click to copy link
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Text of Complaint by Rajnikant Ojha:

Myself Rajnikant Ojha,staying in Bhiwadi,Rajasthan and my mobile number is 7827348607.

I had made electricity payment to Jaipur vidyut vibhag through Paytm on 2nd Jan 2018 of amount Rs 1612. Payment status was failed but money deducted from my ICICI bank account(A/C No 000301564737). I have raised the concern to my bank customer care, they said that they had successfully transact amount to paytm mobile solution and the same I shared to paytm customer care(care@paytm.com), they said they didn’t receive money. Then I took bank response on written through mail and same shared to Paytm mobile solution.,even after so many follow up with paytm they are not responding neither through mail nor on customer care call.

You are the  last step, where I can raise and expect positive response soon.

Kindly resolve my issue as soon as possible, i shall be grateful to you always..

Regards

Rajnikant Ojha

7827348607

Image Uploaded by Rajnikant Ojha:

Money not refunded by Paytm after transaction failed and successfully transacted by ICICI bank.

3 thoughts on “Money not refunded by Paytm after transaction failed and successfully transacted by ICICI bank.

  1. I had made electricity payment to Mahavitaran through Paytm on 6th Oct 2020 of amount Rs 540. Payment status was failed but money deducted from my ICICI bank account.

    Transaction ID : 1601982961634168

    Payment to be made to MSEDCL

  2. I am also faced same issue when i paid the bill 1620 vai paytm; Payment status was failed but money deducted from my ICICI bank account. Payment to be made to MSEDCL

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