Money deducted no booking id generated

Name of Complainant Shruti
Date of ComplaintNovember 21, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Shruti:

I paid 8729 to oyo on 15th novemeber at 11.45 PM for booking a hotel in Manali for 31st dec – 2nd jan.
Amount debited from my account but oyo alerted payment failed. There is no booking id generated. I have tried calling their customer support 5 times and i didnt get any responses from their service teams.

Image Uploaded by Shruti:

Money deducted no booking id generated

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