Money deducted from the account twice

Name of Complainant Kapil
Date of ComplaintNovember 10, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Kapil:

I have subscribed to alt balaji but the transaction failed and my money is also deducted from the account. Then I again take the subscription after a day and ask for the refund about the previous transaction.. Now the previous transaction is also showing successful.. Now I want my refund from the previous transaction.

Image Uploaded by Kapil:

Money deducted from the account twice

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