| Name of Complainant | |
| Date of Complaint | October 28, 2023 |
| Name(s) of companies complained against | Zara |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
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Order placed in Zara on 08th Oct, 2023 for Rs.5,580 but order automatically cancelled in Zara website. Payment mode is GPay. Refund has not been processed after 3 weeks. Zara initially promised amount to be credited within 14days. Then took an additional ETA of 2days and then an additional ETA of 1day. But amount is still not credited.
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