Money debited order never received

Name of Complainant Varun Sonie
Date of ComplaintSeptember 11, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Varun Sonie:

I ordered packed dog food from thepetcare.in order# 11018 and made online payment of 4950/- as COD was not an option on their website
It has been 11 days, they are not responding to my e-mails and there is no customer support number provided. Whatsapp responses are good for nothing and the status is ready /pending since Sept 7th.

Image Uploaded by Varun Sonie:

Money debited order never received

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