Name of Complainant	Vikram Mane
Date of Complaint	November 27, 2018
Name(s) of companies complained against	PayTM
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Dear Sir/Madam,

I am Vikram Mane from Pune, Maharashtra.

Complaint against – Paytm

24th Nov 2018, I have got 12000 Rs transferred in my Paytm Savings bank Account. Now when i try to do the transaction of Rs 12000 further, it is blocked and stuck in my Paytm Savings Bank Account, it is asking for Passcode generation, which when i try to do on the app, it says that App is upgrading and try after 24 hours. Its been 3 days since i am trying to get the transaction done, but it is not happening, the customer service is also delaying the matter. I have emergencies to be handled and need my own money on immediate basis. I have raised several complaints tickets with Paytm as below –

Query ref no – 97793299, 97618673, 97601523, 97585112, 97565968, 97544696, 97500821

but its of No Use. I want my money back !!

My registered mobile number – 9158110717

I have attached the screen shot of the unresolved queries by customer service of paytm and they cannot be even reached over Phone, to hear out my issue

Regards,

Vikram Mane

Image Uploaded by Vikram Mane: