| Name of Complainant | |
| Date of Complaint | July 1, 2022 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Reminder mail 16
urgent resolution required
Issue must be resolved today itself . Return window last day 30.06.2022 Arrange return pick up and refund rs 20028/- as per Thangavelu recorded voice assurance promise confirmation.28.06.2022 @7.00pm to 8.00pm
Hope you are keeping Mr Thangavelu recorded voice assurance & promise confirmation regarding rs 20028 refund also please send Thangavelu recorded voice assurance call information to regd mail id for justification point of view
Investigation required against Mr Thangavelu regarding this commitment issue Arrange return pick up today with out further delay.Thangavelu informed that return pickup already initiated for refund .But verified in your app no any updation till now
K/A Binny Bansal, Sachin Bansal CEO
Spoke to ur care agent Mr Thangavelu & Mr Nathan& Mr unnikrishnan Mrs Rajeswari Mrs Monisha Mr Surya Mrs Fathima informed & assured over phone that rs 20028 will be refunded for my above order I’d product after return pick up . spoke to ur care executive and ur agents 20 times since from yesterday ,but no refund resolution received from ur end .
Hence check & send Mr Thangavelu recorded voice and arrange refund immediately.
Return window will be closed today (only one day left)
Arrange callback immediately for quick return pick up & refund rs 20028/- as per your Thangavelu recorded voice assurance promise dated 28.06.2022 @7.00pm to 8.00 pm
Return window will be closed on 30.06.2022(today only one day left) Arrange return pick up immediately today and arrange refund rs 20028 as per Thangavelu promise immediately.
Order ID – OD225259699340131000
MOTOROLA g82 5G (Meterorite Grey, 128 GB)
Meterorite Grey Check your below trailing mail reply dated 21.06.2022
As per your mail reply assurance good will gesture compensation amount not yet credited to wallet Flipkart till date .No proper mail reply also for your assurance.
Hence verify and arrange compensation if not possible cancell this order and arrange refund immediately without further delay replacement not required
Loss amount of rs 2750/- not yet credited into Flipkart wallet till date as per your below mail reply assurance
Kindly intervene and arrange to credit goodwill gesture compensation amount immediately without further delay.
I will cancel this order and arrange refund only if goodwill gesture compensation amount not possible
Return window will be closed Order ID – OD225259699340131000
MOTOROLA g82 5G (Meterorite Grey, 128 GB)
Meterorite Grey on 30.06.2022
Arrange callback immediately or arrange refund product amount after return pickup not required replacement for this product.
Request you to Kindly forward this detailed reply mail to all of your care agent & senior executive resolution head for data updation immediately.No any data updation from your agent end till date.
Very much unhappy with Flipkart worst service your assurance
S Ravi,
Image Uploaded by S Ravi: