Mobile outgoing expired despite being on unlimited plan

Name of Complainant Naresh Kumar Yenne
Date of ComplaintNovember 29, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Naresh Kumar Yenne:

Respected sir,

This is to complaint against vodafone, for forcing all the consumers to do an unjustifiable recharge to extend the validity of outgoing calls.

Recently I did a recharge with 509 rs which is valid till 18 feb 2019. Since I have been receiving messages regarding the expiration of outgoing calls on different dates,  I have called the customer support, who told me that i need not to do any recharge as i am already on an unlimited plan, still my out going services were barred.

I have attached the screen of showing two cobflicting validities for outgoing.

Please do the justice.

Thank you.

Regards

Naresh yenne

Image Uploaded by Naresh Kumar Yenne:

Mobile outgoing expired despite being on unlimited plan

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