Name of Complainant	Kiran
Date of Complaint	October 18, 2022
Name(s) of companies complained against	Amazon.in
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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Hello,

I am Kiran, I had Place the” Samsung Galaxy M53 5G (Emerald Brown, 8GB, 128GB Storage) | 108MP” Order from Amazon Which Shipment was delivered on 14th October 2021.

But I did not found Mobile Phone inside the Shipment , I have received only Accessories

When I contact to Amazon Support team they was asked me to wait 5business days (attached the screenshot).

I told their team clearly Which items is Missing or Received.

After 5 days Again I contact their Support team, they said, Return Request is not Acceptable Due to their Special team update after investigation Package was Delivered with Intact Condition.

But it’s totally Wrong Investigation.

Please I Request you If possible Help to Sort out this problem own your level ..

Regards
Kiran

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