Name of Complainant	Sunil
Date of Complaint	February 17, 2023
Name(s) of companies complained against	Amazon
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Hi ,

I’m totally disappointed with the service that Amazon customer support,provided .. the reason why Iam getting back to you .

I placed order in Amazon order id – 402-2281598-1649905.
I’m so excited for the order to get delivered, I paid additional charges for the one day delivery , as soon as the product is delivered.,, I opened the Amazon box .. the box inside the product is slightly damaged . And I called Amazon that the product in accessories is missing of the lighting cable. They said me to wait till 17th Feb for the investigation.., in the meanwhile they asked me yo provide the picture with the piece of paper with mentioning Name in it .
The same is provided to them and now , I called Amazon regarding the status of my complaint.., for the replacement of the item . They are saying . Nothing can be helped from our end .. I requested to kindly help me for the replacement if not the return ..
please help me on this . The product of item is costly . I trust Amazon and placed the order . But now I’m disappointed with the service that they are not helping me out ..
please reach me out to the registered number or through email .
Waiting for your reply .

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