Migration of Idea Postpaid to prepaid Complaint

Name of Complainant Krunal Soni
Date of ComplaintJuly 6, 2018
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Krunal Soni:

I am using Idea Postpaid connection to no.957482113 from last three years. since now I don’t need much use of postpaid connection, so I decided to migrate from postpaid to prepaid. So from Idea store they taken my request and told me within 2-3 days you will receive call and your migration completed.

Today I received call from Idea , but executive was forcing to keep postpaid connection on repeatedly. Finally when I got angry on him then he was asking my all bank details , so I denied him and not to give any private information.

How can Idea ask for all bank numbers? It is very unethical . After that I received message that your request from postpaid to prepaid migration accepted and after 15 min in another message they are saying that your request has been cancelled.

So if I don’t want to continue their service , how can Idea forcing to keep their service s.

So please do needful.

Image Uploaded by Krunal Soni:

Migration of Idea Postpaid to prepaid Complaint

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