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Meesho: Received wrong product, rude behaviour and no refund

Name of Complainant Shruti Bansal
Date of ComplaintApril 8, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Shruti Bansal:

Product name: GoSriKi Women’s Green Straight Printed Kurta with
Trouser & Dupatta – M
MA
Order No. Id-468996980344
Date of purchase-31-03-2024
eCommerce site- meesho.com

I ordered this product and received entirely different one, and now meesho is not accepting the return because the product does not match the product shown on website, which is not my mistake because I received the wrong one shown on the website.
I called them multiple times, but they were very rude and I did not receive any response.

Image Uploaded by Shruti Bansal:

One thought on “Meesho: Received wrong product, rude behaviour and no refund

  1. Hi Shruti! We understand the situation and your concern about the return for order ID *********0344. Our team has verified that the product was successfully delivered. However, at this time, we can only arrange a pickup for a quality check. Please refer to the email we sent you for further information. We kindly request your understanding and cooperation in this regard. Your ticket ID is 8712561790529.

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