meesho is cheated to their sellers & i am one of them (meeso doing fraud business)

Name of Complainant Kapil solanki (sirova technologies)
Date of ComplaintApril 14, 2024
Name(s) of companies complained against ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Kapil solanki (sirova technologies):

hello C.C.C (Consumer Complaints Court),
We have sent items through meesho, some of the package was returned by the buyer or courier partners, meeso not approved the claim. We sent items in proper way & we use branded package as per Meeso guidelines, the problem is when it return to us as a customers return or RTO (RETURN TO ORIGIN) and we received it but when open some packages are disputed or tempered condition and some of totally changes, we raise the claim but Meeso reject it, they all time give same statements (“We regret to inform you that we will not be able to process your compensation claim for Order ID. Based on our records, we have noticed that the ratio of claims against your returns has been significantly higher. Due to this, we are unable to accept your request.”)
this is completely cheating with sellers where they say make unboxing video for the return product and they didn’t approve the same. This is very big issues with all sellers and customers, we have cheated by meesho. please do right steps against this problems, we have loss many product by used meeso seller panel, we hope right justice, have upload a screenshot of rejected claims

hope response soon,

thanking you.

Image Uploaded by Kapil solanki (sirova technologies):

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