Meesho is adamant that the product they sent is correct, despite us receiving the wrong one, and they are refusing to issue a refund.

Name of Complainant	Debasmita Sahoo
Date of Complaint	October 9, 2023
Name(s) of companies complained against	Meesho
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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Text of Complaint by Debasmita Sahoo:

I placed an order for a black Anarkali kurta on Meesho, but I received a different dress in a different color than the one displayed on the website. I promptly requested a return and refund, but the designated pickup partner (XpressBees/Shadowfax) has consistently canceled my return, citing product quality issues. Upon reaching out to Meesho customer support, I was informed that they are unable to address this problem or issue a refund.

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Dear Debasmita, we’re genuinely sorry to learn about the issue you’re experiencing. To assist you better, please provide us with the details by clicking here: https://bit.ly/meelnk. Our team will promptly investigate the matter and take the necessary actions.

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Meesho is adamant that the product they sent is correct, despite us receiving the wrong one, and they are refusing to issue a refund.

One thought on “Meesho is adamant that the product they sent is correct, despite us receiving the wrong one, and they are refusing to issue a refund.”

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