Name of Complainant	Simran Agrawal
Date of Complaint	October 5, 2026
Name(s) of companies complained against	Meesho
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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I have been a genuine Meesho customer and have placed several prepaid Cash on Delivery (Paid COD) orders. Due to a sudden emergency, I had to change my location and was unable to receive some of my orders. This was not an intentional refusal of delivery.
After this incident, my Meesho account was blocked with the message “User Verification Failed.” As a result, I am unable to access my account or place new orders, even though I have not committed any fraud or violated Meesho’s policies intentionally.
I contacted Meesho customer support, but my issue has not been resolved. Blocking my account without giving me a proper opportunity to explain my situation is unfair and has caused me inconvenience.
I request Meesho to review my case, verify my identity if required, and immediately restore my account. I also request that they provide a clear explanation for the account block and ensure fair treatment of genuine customers.

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