| Name of Complainant | |
| Date of Complaint | December 30, 2020 |
| Name(s) of companies complained against | Make my trip |
| Category of complaint | Airlines |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Myself Ashish Gaurav, Booked a return journey tickets to Doha – Delhi – Doha from make my trip with Qatar Airlines, for the date 18-05-2020. But by that time due to pandemic all international travel are stopped globally so there were no flight. Because of that I visited the Qatar Airways office in Doha, Qatar to cancelled my bookings. In Qatar Airways office people assisted me and they informed me that they have cancelled my bookings but my ticket are active till Mar’2021, meanwhile I can cancel with the makemytrip or can reuse for other bookings. After returned to India via Vande Bharat Mission special flight, I raised refund request 2 times but still there is no reponse from Make My Trip regarding my refund. Always they say it will take 3-4 months time for processing.
Even I can not reach MakeMyTrip customer care either via helpline number or any mail. They are just making fool of customers.
Hereby, I am attaching the booking tickets, Cancellation Summery from Qatar Airways & email Conversation with MakeMyTrip, for your reference.
Please do the needful.
Warm Regards,
Ashish Gaurav
Image Uploaded by Ashish Gaurav:
