| Name of Complainant | |
| Date of Complaint | March 20, 2023 |
| Name(s) of companies complained against | ZestMoney (Camden Town Technologies Private Limited) |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have borrowed an EMI on Zest Money amounting Rs.23,922/- (Finance provided by Piramal Housing Finance on behalf of Zest Money) for a 3 months tenure and the loan was disbursed on 12-Feb-2022. I have paid all the EMI’s on time and the loan account# C91996493F75 was closed on 29-04-2022. But the loan paid and closed details are not reported to CIBIL, Experian and other Credit bureaus. Also, the loan statement provided by the Piramal Finance shows the overdue balance.
All the credit reports are showing the balance due of Rs.8,019/- and amount overdue of Rs.8,295/- Due to this non-report of loan paid and closed details, it’s impacting my credit scores with almost 100 points a month and I am not able to avail housing loan which is very much required for me now.
I have raised the dispute with CIBIL, contacted Piramal Finance & Zest Money Customer Service and foloowing up since Dec-2022 but no one is able to give me the resolution till now.
Kindly help me on this.
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