Late fee charged even after full payment

Name of Complainant M.Vinod Eleazar
Date of ComplaintOctober 11, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by M.Vinod Eleazar:

I have made a charge on Paytm for Rs.1806.06 on Sep-28th 2022 Paytm charged me Rs.53.03 Convenience fee on it and a late fee of Rs.411 for just one day – so I paid Rs.2300.09 on October 8th, but Paytm again charged me Rs.590 late fee on October 8th even after making a payment, I tried contacting the customer service through chat, but no response, this is cheating, they want to charge me Rs.1084 as fees, kindly help

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Late fee charged even after full payment

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