| Name of Complainant | |
| Date of Complaint | October 8, 2023 |
| Name(s) of companies complained against | Domino's |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered 4 pizzas on 7/10/23 at 9:01 pm worth rs 661. It got delivered at 10:01pm. The order had 30 minutes delivery guarantee. I tried to reach out to Domino’s through their virtual assistant but got no response. Whenever I chose the query “order delivered late” I got no response. Tried calling on their number, couldn’t talk to their voice representative and they said will get a call back in 24 hours but didn’t get any. Their customer service is terrible. I received my order in one hour so according to their 30 min policy they should give me compensation. Also the size of the pizzas were not equal. I ordered regular size and two were smaller than the others.
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