KENT RO not sending technician to my address even after 72 hours since raising request

Name of Complainant	kapil
Date of Complaint	July 16, 2023
Name(s) of companies complained against	Kent RO
Category of complaint	Electronic Appliances
Permanent link of complaint	Right click to copy link
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Text of Complaint by kapil:

My case id is 230713-06673. it has been 72 hours since my request. there is no service engineer visit to my address. I have called there customer care escalation desk 3 times, no resolution is provided. I have mailed to their escalation matrix level 2. There is no reply. I have mailed to Kent RO CMD. Till now there is no visit.

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KENT RO not sending technician to my address even after 72 hours since raising request

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One thought on “KENT RO not sending technician to my address even after 72 hours since raising request”

Dear Customer, we sincerely regret for the inconvenience you have faced. Our service team will get in touch with you shortly with an update on this concern. Regards, Team Kent

Consumer Complaints Court

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KENT RO not sending technician to my address even after 72 hours since raising request

One thought on “KENT RO not sending technician to my address even after 72 hours since raising request”

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