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Joining Rewards not given

Name of Complainant Umesh
Date of ComplaintFebruary 22, 2024
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Umesh:

ello Team,

I have received a message on WhatsApp from OneCard mentioning,
if I apply for a credit card and make a transaction of minimum 10000 INR before 31st December 2023, a welcome Benefit.

I have applied for One card, KYC done, card issued, made a payment of 10000 INR before 31st December
one card customer support asked me to wait till 16 Feb 2024, i.e 2 months to get the reward

But even after waiting for 2 months, there is no rewards given, i followed up multiple times, but no response.

Need immediate assistance and rewards to be credited.
Reference ID – 4690515
ticket id: {5154730}

Image Uploaded by Umesh:

Joining Rewards not given

One thought on “Joining Rewards not given

  1. Hello Umesh,

    Greetings from OneCard!

    This response is in regards to your query we’ve received under the ticket ID 5185910, about Welcome rewards.

    It was great connecting with you over a call. As per our conversation, we appreciate your patience regarding the pending reward points as a welcome gift. As discussed, we’ve credited the points to your account on the 22nd of January 2024.

    Your understanding and patience during this time is truly appreciated.

    Thanks & Regards,
    FPL Technologies

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