JioMart- Amount deducted but order not confirmed

Name of Complainant Bhavik Maniar
Date of ComplaintAugust 4, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Bhavik Maniar:

I placed an order on jio martomart 20-07-2020.

the order was placed successfully and it is showing in my dashboard on the jio but I did not receive any email confirmation mentioning the order details and it’s been like 15 days now but the order is not delivered nor it is confirmed.

I have called customer care multiple time but they are not able to trace this order ID and so they are not refunding my amount back

Image Uploaded by Bhavik Maniar:

JioMart- Amount deducted but order not confirmed

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