Jio cashback not refund after order cancelled

Name of Complainant Biresh Kulshrestha
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Biresh Kulshrestha:

I have order Rs1436.08 on date 2/10/2021.Which cancelled by jio mart on date 3/10/2021.
I have paid Rs1382.69 from bank account and Rs. 53.39. from jio mart cashback .
My bank paid amount refund but my jio cashback not refund till date
Ihave complaint two times in customer care and one tme in writing
My order no16331185300030534A
Mobile no 9971283644
Kindly resolve my issue
Thanks

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