| Name of Complainant | |
| Date of Complaint | July 12, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Good morning sir/ma, On Monday 6th of July, 2020, I used Airtel app to buy a data bundle of 1Gb at the rate of #500 from my bank acount.
My Airtel number is 09073713…. .Unfortunately,I was told the transaction failed I which in which I retried but to my utmost suprised I was debited from my bank account TWICE and was credited with just a bundle of 1Gb.
I have been calling customer care for the solution but they are yet to provide one since 9th of this July till this very present. Please I need reverse of #500 back to my account.
My transaction ID has been attached to this mail but my Transaction reference are: FLW269860661 and FLW269860354. THANKS!!!
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