| Name of Complainant | |
| Date of Complaint | April 9, 2018 |
| Name(s) of companies complained against | PayTM, PayTM Complaints |
| Category of complaint | Utilities |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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hi,
on 2nd April I was booking a ticket though IRCTC app. that time my PayTM balance was Rs 1500.
total ticket cost came as 1552.28 including transaction charge. so I linked remaining amount with my Credit card. but it failed. I received message that transaction failed and I will received amount soon.
After two days I received my Rs 52.28 from credit card. But till date I have not received my Rs 1500 in PayTM wallet. I called at customer care but in vain. I also logged complain at your app but response was (as attachment) bewildering. It says transaction was successful though I have received message about its failure.
Can you please do something urgently to restore my faith in your org.
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