IRCTC Complaint: Amount deducted by irctc but ticket not booked

Name of Complainant Devendra Kumar Pandey
Date of ComplaintSeptember 17, 2018
Name(s) of companies complained against ,
Category of complaint Railways
Permanent link of complaint Right click to copy link
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Text of Complaint by Devendra Kumar Pandey:

I booked 6 ticket from Allahabad to koprgaon but transaction failed because 2 lower Seat not available. my amount is not refunded by irctc till now. If two seat not available then why irctc cut my amount and now they reply that wait for 7 day .I complaint this issue but no reply by customer care and by email.

My ticket ID no- 16521841

And 1629152

I attached my all details of ticket.

Image Uploaded by Devendra Kumar Pandey:

IRCTC Complaint: Amount deducted by irctc but ticket not booked

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