Internation charges without prior notification leading to a bill of 6000 INR

Name of Complainant Satendra Singh Yadav
Date of ComplaintJanuary 15, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Satendra Singh Yadav:

Hi, I have used my number 8826124488 for 5 years now and when I was on an international roaming I have opted a pack where I could only receive messages when I am sweden and nothing else. This worked well for few months now but then Suddenly airtel has started making money from charging me for a service which I didn’t know about and  as per my plan while international roaming I should have received only Incoming messages and nothing else.

Now when I asked about it they said you need to pay the amount without proper explanation. I am forced to pay the amount for the services I have never used in my knowledge.

I guess Bharti Airtel has started now making money with these kind of special tricks. I am ended up in discontinuing my Airtel number now.

I need to understand why Airtel charged me this much without prior notification.

My email ID is

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Internation charges without prior notification leading to a bill of 6000 INR

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