Incorrect Product and No refund on top of it

Name of Complainant Soumya
Date of ComplaintMarch 27, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Soumya:

Dear Team,

Amazon india had received my order for a laptop. They sent another model for that laptop without any request. Now it’s been a week and after followups still they respond by saying that they won’t refund the money even when they are at fault.

 

Image Uploaded by Soumya:

Incorrect Product and No refund on top of it

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