Incorrect food order deliver

Name of Complainant Ganesh
Date of ComplaintFebruary 16, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Ganesh:

I place food order on zomato with restaurant listed on zomato platform.
But they deliver incorrect order and when I request for the refund the generate partial amount coupon code which I suppose to use on their platform within limited time period.

My issue here is they have not generated full refund and I want refund in my source account which I use for payment. I don’t want coupon code which will expire within some period.
It’s like they are forcing me to spend on their platform.

Image Uploaded by Ganesh:

Incorrect food order deliver

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