In an order payment was failed but money credited to Zomato as shown cards statement and now they don’t agree to refund

Name of Complainant Prabhat Suryavanshi
Date of ComplaintMarch 17, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Prabhat Suryavanshi:

I have ordered food on 24 Feb 2019 from hotel sai mahima Bhopal at the time of payment shown failure again I ordered from same again failure third time I changed the restaurant an successfully got the food but money got deducted for previous two failed order also as I asked to Zomato they told me wait for 2days ,I got my refund but only once I again asked to Zomato that the amount is credited to Zomato media Pvt Ltd as shown in my cards statement…. But they dont want to refund

Image Uploaded by Prabhat Suryavanshi:

In an order payment was failed but money credited to Zomato as shown cards statement and now they don’t agree to refund

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