Illegal suspending of service

Name of Complainant RAJEEV PUTHEN VEETTIL
Date of ComplaintDecember 9, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by RAJEEV PUTHEN VEETTIL:

Dear Sir/Madam,

I have been using Vodafone sim card for several years. From last few days, I am getting messages from Vodafone that outgoing services for my number will be stopped from today midnight 09/12/2018 unless I recharge irrespective of my current balance of 13.25

How can they force to subscribe to a particular recharge pack? This is a violation of my right to choose as a consumer. I have been using this number for many services and hence forced cancellation will be a great inconvenience to me.  Penal action should be made against the service provider on this case.   Hope a favourable assistance

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Illegal suspending of service

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