| Name of Complainant | |
| Date of Complaint | April 19, 2024 |
| Name(s) of companies complained against | zomato |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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My duty is during night 9 to 4. So customers are not responding to calls and not available.asking for cancellation I am contacting customer care and cancelling order based on their request only. Agent also confirming that and I am returning order also this happened conincidently 4 times in 5 days then my I’d blocked .
What should I do is there any fault by me occurred I am delivering as per conditions right it’s night shift what do I do if they cancelled the order how I am responsible and penalized
