| Name of Complainant | |
| Date of Complaint | February 2, 2022 |
| Name(s) of companies complained against | zomato |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I made an online food order to my home using Zomato on 19. Jan. 2022 at 6.38pm by paying Rs 173.60 /- using UPI payment.
1. Zomato delivery executive asked me to find and visit him else where to get my food. Even though I was ready to assit him he asked me to cancel the order ( call recording available).
2. Attitude issue of the zomato employee was well informed to the zomato customer support but they did not resolve the issue.
3. I was provided with promo coupon for Rs. 75. Which I denied to opt for .
4. My query was kept on transfered and i received the refund of Rs. 142/- only out of Rs 173.60/- after they confirmed the issue was not on my side.
5. Zomato has robbed me for Rs.31.60/- and caused me mental truma while I was starving.
Kindly do the needful and please help me to get me my money back.
I do have the screen shot and call recording of the conversation with zomato.
Order ID : 2189598487
Image Uploaded by Dhivakaran R: