I returned my mobile but flipkart asking pay 8997

Name of Complainant Shajeem
Date of ComplaintDecember 1, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Shajeem:

I had a call conversation with your department regarding my purchase oppo K10 and I return oppo reno 6 5g as per your plan Flipkart smartuphrade plan

I returned oppo reno 6 5g as per Flipkart smartupgrade plan and buy oppo K10

As per Smartupgrade plan if you return you mobile no need to pay 30 % of the remaining amount
Today your staff saying I have to pay this much amount
How I will pay this amount if I want to pay this amount you must return back my oppo reno 6 5g then I will pay this amount

Again I raise complaint on 28 nov 2022 nd customer care department said it will be solved on 30 today I saw the issue was solved without any action

Still showing the 30 % of amount which is i no need to pay to Flipkart because I was return my oppo reno 6 5g

This so irritating me and doing bad customer relations from your side if something happened to me you Flipkart and team will be responsible
I want to be clear this issue with in this month

Image Uploaded by Shajeem:

I returned my mobile but flipkart asking pay 8997

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